“88% of the medical appointments are reserved over the phone and patients are kept waiting for up to 76 days from the day an authorization is allotted to the day of actual appointment for a diagnostic process”, Rock Health Report.
This post guides you through the various noteworthy features and functionalities of a competent doctor on-demand mobile app. This discussion is immensely helpful for doctors who desire to build their own appointment app, where the patients can schedule their appointments and check availability, as well as for the entrepreneurs who are looking to develop a robust doctor on-demand mobile app to associate the patients with the doctors.
Doctor on Demand Mobile Apps
Imagine its 7 o’ clockon a Sunday evening and you are suffering from an appalling stomach twinge. What do you do? Wait for the next morning to take a 30 minute ride to your doctor? Or, benefit from convenience-driven medical care facilities to make a call for a doctor to treat you instantly while you sit back at your home. Yes, we are talking about doctor on-demand mobile apps.
A modest effort to streamline medical care, these doctor on-demand mobile apps cut out long queues in the waiting rooms. The patients can leverage most reliable medical services to reserve an appointment with their preferred doctors instantaneously.
Lately, there has been an increased focus on the need for on-demand healthcare. Consumers and patients are looking to obtain/buy dependable healthcare services in the same way they do other goods and chattels.
Indication: The recent figures for funding for the on-demand medical facilities are constantly on the rise, reaching $692M, since 2011.
So, if you are planning to plunge into this race of developing a proficient on-demand healthcare services app, follow our guide to oust all your doubts regarding on-demand doctor app development.
Doctor Appointment App Features
A statistical report released by Steel kiwi reveals that merely 11% of the total medical & healthcare apps provide users with utilitarian and desirable features.
Doctor finding mobile apps consist of two separately built apps-one for the patient and the other one for the doctor. Later, these two apps are linked to each other through a secure admin panel. Let’s have a look at some of the most significant features of both these apps.
Doctor Appointment App – Patients Panel
Patient Web/Mobile Panel: This is the first page your patients will land on, after installing the app.
Sign-In/Sign- Up: Here, the patients can log into an already created account. Or else, they can sign up via their email or any other social media account.
User Profile: Healthcare is a highly personalized service sector and therefore, users need to input significant details such as name, address, age, sex, medical ailments, and other data necessary for the treatment process.
App Appointment booking: This is the central feature of your app that will allow the patients to book an appointment with their preferred doctor at a suitable timing. You can provide an interactive calendar feature where the patients can check the doctor’s availability and set an appointment accordingly.
Tracking Doctor’s Location: This feature allows the patients to track all the specialists based on their proximity.
In-App Chat Option: The patients can communicate with the doctors through messaging service to receive timely updates on the reports, for addressing any query, etc.
In-App Calling: The patients can make an in-app call to their doctor to discuss an issue that cannot be deliberated over messaging.
Live video sessions: The patients can refer to their preferred doctor through a live video and discuss all their health issues.
Electronic Medical Records: This allows the patients to upload and share health associated documents that will be necessary for further treatment. All the records are maintained accurately and securely to improve the quality of care extended to the patients during the run-through term.
Prescription and medication tracker: This is an optional feature which can help in making your app quite popular among the users. This dedicated section allows the doctors to comprise all necessary details of the prescribed medication treatment and then, the app will keep sending reminders whenever it’s time to take the medicine, go for a scheduled appointment, order a refill of the pills from a drug store, etc.
Payment Modes: The app developers are building the app for not only serving people but for returns as well, therefore, an immaculate monetization model should be adopted with in-app payments. Besides, it is exceedingly important to make sure that the payment model is easy, quick and absolutely secure.
Review & Rating: Push the users to leave a quick review about their visit. You can also send them a push notification to remind them to share ratings.
Doctor Web/Mobile Panel: This is the first page the doctors will land on, after installing the app.
Doctor’s Profile: This includes crucial details such as name, photograph, address, area of expertise, user ratings as well as available appointment hours. You can also ask them to input additional information such as education and certification, past experience and a brief professional bio.
Appointments Status: This feature allows the doctors to view accurate date and time of all booked, canceled and completed appointments.
Accept or reject appointment: Doctors can view their entire list of appointments and have an option to either accept or reject any particular meeting.
Live Video call: A lot of times, doctors prefer to treat common symptoms like fever, cold, cough, etc. through a live video call. This helps them to spare time with patients having more grave problems.
image credit – Ashraf Hossain
Edit Schedule: Doctors can make the needed changes in their daily schedules based on their availability.
Patient Progression Chart:
CMS for Health Article: Doctors can update with their recent researchers and can publish them accordingly so as to aware the society about the latest health insights.
Apart from these, a lot of features such as In-App Chat Option, In-App Calling, are also present in the doctor’s app, similar to the patient’s app.
The Admin Panel & its Features
An admin panel is a special web application that controls every aspect of what your patients and service providers’ experience. Let’s have a look at some of the significant features of this panel.
Patient Management: This includes all important patient details along with their complete medical history. This helps offering better and timely treatment to all patients.
Doctors Management: This includes the details of all the doctors and they are categorized according to their area of expertise. The patient simply needs to choose their category of problem and reserve an appointment with their preferred doctor without much hassle.
Report management: This includes the use of robust software to store the detailed reports of every patient. This also allows timely generation of information whenever required.
CMS for News & Articles: Under this section, the admin can manage all the publishing details of the doctors associated and can publicize them as well.
Report management: All the reports related to number of users enrolled, number of doctors registered and the health services availed are stored and managed.
Marketing Tools: Coupon Codes, Offers, SEO tools, Loyalty Programs etc
This is an important aspect of the admin panel. The user can use graphs, charts, tables to showcase the real-time data or stats of the app. Visual and graphical charts are better and less complex than numerous pages of facts and numbers and can contribute a great help for determining the critical health information with more clarity.
Push notification is one of the crucial features to include in this app. It helps the users to get notifications from the app even at that time when the user stops using the app. So it is with a 24/7 access to the user from the application side. This app is capable of sending an appointment reminder notification, medicine intake time, and track the doctor when the doctor is free in the nearby location for which the user was looking for a few moments back.
It is very imperative to have the robust and sophisticated communication into an On-demand Doctor Mobile app. With help of transparent interactive mediums users can communicate with their respective doctors pertaining to any health issue that may rise at an abrupt time.
In-app Camera comes into play for expanding the peripherals of the communication standards. The users can interact with the doctors on the live basis. Accordingly, the doctors can suggest the prescription, thus making the doctor –patient communication more effective.
The user can implement this for a more advanced doctors on-demand booking app. The users can track the doctor current location and vice versa in real time in the maps. This is helpful in time management and accessibility.
Payment (Credit, Debit, Wallet, Net banking, Paypal, Braintree)
The payment mode can be implemented in many ways and should be there in this kind of app where payment is an important criterion. The users would have the option to choose from various payment modes from credit cards, debit cards to other third-party payment gateways like PayPal, Stripe etc. to in-person payment options.
Involved Technology Stack
Right technology implementation is must for developing featured rich and a quality proof On-Demand Doctor mobile app. Therefore, for crafting out the polished app and for making it abreast across the industrial niche, the technology is certainly the one that is required to be selected very smartly.
- Push Notifications – Twilio, Push.io
- SMS, Voice and Phone Verification -Nexmo, Twilio
- Payments – Braintree & PayPal , Stripe, EWallets
- Database – MongoDB, Hbase, Cassandra, Postgress, Mail Chimp Integration
- Cloud Environment – AWS, Google, Azure
- Realtime Analytics – Hadoop, Spark, BigData, Apache Flink, Cisco, IBM
Doctor on Demand App – Development Process
In order to make one-stop Doctor On Demand Mobile App, it is really very important to clearly analyze all the features and technologies required. Therefore, land your app on the surface of App Store, once it had been rolled through the below defined phases.
A good concept is the crux of a successful product. Struggle to validate your app idea by studying your potential audience, their preferences, market size & segment, growth prospective and thus develop a stout prototype. Also, work on creating an MVP (Minimum Viable Product) so as to discern the initial response of the users before hurling out a full-fledged comprehensive product in the market.
It is vital to have a competent Business Analyst team to develop complete wire frames, Use case diagrams, sequence diagrams, SOW, SRS, etc. in order to implement your idea in an effective manner.
The app design plays a vital role in making the users stick to your app. narrow down on the prime functions of your app and attempt to offer a rich user experience. Additionally, ensure that your app is easy to use to make it last long on the user’s device.
Before you move to the app programming and coding phase, make sure that you are cognizant with all the particular app store guidelines. In case you wish to hire an app developer for your app building process, carefully review his portfolio prior to appointing him. Also, sign a non-disclosure agreement and decide a timeline for your project.
To achieve success, it is imperative that your product is absolutely free from any bugs and glitches. Perform rigorous unit testing, regression testing, integration testing, speed testing, load testing, and security testing to ensure optimal efficiency.
Preparing for the launch of your product is very important as that may have the biggest impact on the success of your product. You need to get the right marketing team involved to arouse the interest of the users. Do not forget to integrate app analytics to optimize your app and increase its popularity among the users.
Required Team Structure:
Right Mobile App Development Company, an astute squad of developers, designers and testers; are the keys to develop a sophisticated medical application. The App Development team should have the following members for on time, on budget, and goal-based delivery:
Project Manager: He/she must have a complete knowledge about the Healthcare IT Solution and must be equipped with managerial skills.
Developers: Android App Developer, IOS App Developer, Back-end App Developers
Designers: Expert UX/UI designers, Graphic Designer,
Testers: A skilled pool of Quality Assurance Experts with good testing & bug tracking skills
Few Market Leaders
There are a few reigning leaders in the mhealth app market that have set high benchmarks in terms of type and quality of services offered. You can study these apps to understand how to create a perfectly utilitarian product.
Practo: Practo is an amazing doctor on demand app that specially targets the Indian market. It permits the patients to check the nearby doctors and reserve an appointment according to their preferred choice, store medical records online, schedule live consultation videos, order medicine refills, send push reminders when its time to take the medicine, etc. Besides, it also provides a large archive of vital health tips.
ZocDoc: ZocDoc is a highly popular healthcare app which is available as a web, Android and iPhone application in some of the major US cities. This app helps the patients in locating the best specialists in a specific area and arranges the services for them accordingly.
Pager App: With a mission to transform healthcare, Pager App offers a comfortable and easy access to high quality medical services. It allows the patients to reserve their preferred doctors for a house call, chat with the doctors and order lab test, generate medical prescription top-ups, etc.
What is the Cost of Developing a Doctor on Demand App?
Well, the cost of developing a doctor on demand app largely depends on type of functionality you wish to implement in your app. However, to give an approximate value, a simple appointment booking app may cost around $40,000, whereas a more sophisticated solution which comes with prescription tracker and live video consultation features may go beyond $100,000.
U.S. based developers: – $50 to $250 per hour
Eastern Europe based developers: – $30 to $150 per hour
India based developers: – $10 to $80 per hour
nd the below defined estimate for your app as well (For developing a reasonable app, with the limited features and Android coding, the cost in India can be calculated based on the below bifurcation of involved activities).
Technical documentation (40 hours – $1000 to $2000)
UI/UX design (60 Hours – $1500 to $3000)
Front-end and Back-end development (400 Hours – $10,000 to $ 20,000)
MVP testing (80 Hours – $2000 to $4000)
Polishing and bug fixing (40 hours – $1000 to $2000)
Another significant point to remember is that developing an iOS app costs slightly less than an Android app, as that needs rigorous app testing which involves an enormous sum of money.