Landing Banner

OCTAL REFUND POLICY

Offering a friendly and flexible approach which ensures long-term partnerships with our clients.
  • 500+Valuable Clients
  • 4International Offices
  • 700+iPhone & Android Apps
Fortune-500 Clients Fortune-500 Clients
500 Clients
500 Clients

Our Refund Policy

At Octal IT Solution, our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable.Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.

Coverage & Scope

This Refund Policy covers Octal IT Solution’s action and approach towards refunds. This Refund Policy does not apply to the practices of companies that Octal IT Solution does not own or control or of persons that Octal IT Solution does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Octal IT Solution's websites link.

When Do You Qualify For Refunds?

When you file a complaint to Octal IT Solution, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. Refund is only made in the extreme circumstances, when nothing good can be done to solve the issue.

While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, refund may apply*


*Important Note: If any of the points mentioned above is found violated, your claim will be considered void. The decision on refunds is final and irrevocable.

How The Refund Takes Place?

Pre-Refund


Post-Refund


Transaction


Changes

Octal IT Solution may at any time, without notice to you and in its sole discretion, amend this policy periodically. You are expected to check the policy from time to time for updates.For more information on our Refund Policy, contact us at enquiry@octalsoftware.com.