Custom CRM Software
Helping your business drive success making everyone part of your organization. We allow you engage and nurture more customers with us.
CRM is a key tool for serving valuable solutions to customers and maintaining healthy relationship with them. Solution in Customer Relationship Management varies from business leads supervision or customer interfacing development or sales force mechanization to uninterrupted correlation management – from marketing to deliverance of service or product. Customer Relationship Management solutions at Octal IT Solution are most deftly framed to serve modern-day business needs. Our adept professionals have extensive experience in building huge CRM applications and develop a solution following a standardized and agile system of solution development.
Through our dynamics CRM solutions, we provide you with custom modules and incorporate your CRM arrangement with third party application to provide IT sync within different applications. We provide a range of development and customization services that allow us to deliver CRM and accountancy systems that exactly meets your needs and specifications. Also, we provide customized module development services for Sugar CRM, Microsoft Dynamics CRM, Vtiger. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements.
Bespoke CRM Solutions
CRM Consulting Services
Here at Octal IT Solution we are an expert at offering brilliant CRM Consulting Services. With us you get ethical, robust and contemporary CRM development services. In case of any query or idea you simply need to consult our executives who help you with consulting and planning CRM integration for your business. So join us and get the best and satisfactory consulting solutions with us.
CRM Implementation
Proper planning is the most essential thing for CRM implementation along with step-by-step development process and just maintenance services. At Octal IT Solution we have expertise in delivering CRM implementation services with high-end precision.
CRM Development Solutions
Customers are the most essential part of any business and here at Octal IT Solution we deliver services or products and at the same time also maintain maximum customer satisfaction. We develop right kind of CRM development solutions that offer instant access to the customer information crucial for assessing sales strategies and customer services processes.
CRM Mobile Applications
Now it’s a lot easier to connect systems to a number of users with Mobile CRM apps accounting for a chunk of this investment. If we go by a Software Advice Survey, almost half of all CRM users state that they are accessing CRM systems using smartphones, whereas 45 percent use tablets. This way around 30 percent users are using a combination of laptops, desktops and mobile devices whereas half of mobile CRM users say that mobile access hugely enhances the quality of their CRM data. Going by the fondness of users for mobile CRM, it’s certain that the mobile CRM apps are certain to grow incessantly.
CRM Integration Services
At Octal IT Solution we have a team of dedicated and skilled professionals with expertise in CRM development and integration services. With us you get meticulous solutions while we also enjoy the status of being among the most prominent CRM service provider.
CRM Migration Solutions
CRM migration is useful in migrating other software from other platforms to an organization’s CRM infrastructure. With the help of this service strong expertise is delivered with accurate insight. Join hands with us to get the professional CRM migration solutions.
CRM Training & Support
With us you get dedicated, CRM specialist training and support and this is a sure-shot way to ensure success from your CRM initiative. With our training work we focus on the provision of high-quality, customized training material, training delivery and support. We put together a substantial body of existing collateral that can be used together with highly experienced staff.
CRM Maintenance & Upgrades
At Octal IT Solution you get best kind of support services for a wide range of products and releases. With us it’s easier that you stay on your current, stable releases via the next decade and beyond sans the necessity of software upgrades – meanwhile the right to upgrade is retained on a time line suiting your business requirements and budget.
All inclusive CRM solutions
Our experts work closely with you ensuring your CRM solution delivers the functionality users expect and the flexibility required by your business to adapt and grow.
Strategic CRM
Strategic CRM is a kind of CRM in which the customers come first in place in the business. It does wonders in collecting, segregating and applying information about customers and market trends in order to help it come up with better value proposition for the customer.
Analytical CRM
Based on capturing, interpreting, segregating, storing, modifying, processing and reporting customer-related data, Analytical CRM comprise of internal business-wide data such as Sales Data, Finance Data and Marketing Data.
Operational CRM
Operational CRM is mainly about customer-centric business processes like marketing, selling and services. This comprise of automations such as, Sales Force Automation, Marketing Automation and Service Automation. At Octal we have expertise in ZOHO and Sales Force.
Collaborative CRM
Smooth communication and transactions among businesses is possible via collaborative CRM. Collaborative CRM employs new communication systems such as chat rooms, web forums, Voice over Internet Protocol (VoIP) and Electronic Data Interchange (EDI). At Octal, we specialize in Sugar CRM.
What Makes Us the Buzz of Tech Town
Here’s what our business partners say about us.
Ms. Joyce Mesick
Founder, Finding Trusted Care
The company is currently beta testing the app, and they praise Octal IT Solution’s quick response to bugs and issues. The team ensures that everything works properly. They manage the project effectively using tools like Trello and Skype. Their resources are also highly organized and professional.
Project summary: Finding Trusted Care
Octal IT Solution has created a caregiver company’s flagship platform and app. Their resources have also worked on the firm’s website design. Around eight teammates work directly with the client on the project.
- Budget $50,000 to $199,999
- Duration May 2022 – Ongoing
- What They Say? Read Full Review
Mr. Michael Tan
Project Manager, Clarins Pte Ltd
Octal IT Solution delivered the products as per their timeline for most of their deliverables. They were knowledgeable and responsible with their workflow. Moreover, their developers were good to work with.
Project summary: Clarins
Octal IT Solution was hired by a skin care brand to build their inhouse claiming system. They used PHP for the development of their project.
- Budget $10,000 to $49,999
- Duration Jan. 2019 – Aug. 2020
- What They Say? Read Full Review
Mr. Ashutosh Walia
VP Gaming, Hungama
Although work is in progress, Octal IT Solution successfully delivered a working app. The team excels in delivering effective results and has excellent tech and production capabilities
Project summary: Hungama
An entertainment company hired Octal IT Solution to develop their mobile app, which was meant to be viewed as a gaming platform for the entertainment industry.
- Budget $10,000 to $49,999
- Duration Sep. 2022 – Jan. 2023
- What They Say? Read Full Review
Ms. Kanchana Gupta
Founder, vLookUp.ai
The platform has received praise from users for its design and excellent workflow, and its traffic has increased throughout the engagement. Octal IT Solution is responsive and flexible with changes, and they provide valuable advice for the client. The team’s understanding of requirements stands out.
Project summary: vLookUp.ai
Octal IT Solution has designed and developed a web platform and a mobile app for a mentoring platform. They’ve used React.js to build the web platform and have created the mobile app for Android and iOS.
- Budget $50,000 to $199,999
- Duration Running
- What They Say? Read Full Review
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