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Thanks to the unmatched convenience that both gluttony and gourmet get, the food delivery apps are witnessing unprecedented growth. That’s the reason why there are so many apps entering the market to provide an unmatched experience to the foodies.

In today’s world, we expect anything to be delivered to our doorstep with just a few taps on our phones, and food delivery is undoubtedly the foremost priority. That’s why there are many entrepreneurs who are entering this industry and looking to develop apps like Zomato to succeed in the food delivery market.

Zomato has become synonymous with food delivery in Indian households. Founded in 2010, this food delivery app connects customers, restaurant partners, and delivery partners, serving their multiple needs.

Food delivery app development is an excellent way to start a competitive business and attract an audience who always strive for the convenience of having delicious meals delivered to their doorstep. In this article, we will go through all the major aspects of how to create app like Zomato. We will understand the concept of the Zomato app, how it works, key features, and much more. Let’s begin with the basics.

What is a Food Delivery App like Zomato?

Zomato is a highly popular on-demand food delivery app through which customers can browse their favorite meals and restaurants and get the food delivered to their doorstep. It is a comprehensive and user-friendly app for finding nearby restaurants and cafes to dine in or order food online. The users can browse through all the restaurant’s offerings, including menus, reviews, and ratings.

Users can use this information to place orders and enjoy delectable food in the comfort of their own homes. It offers customers real-time tracking of the order status with timely deliveries. Thus, the customers don’t need to wait for hours in the restaurant.

Furthermore, customers can make orders even on the go; thus, if you are going home from the office or college, you can place the order anywhere and receive it at your home.

How does a Food Delivery app like Zomato work?

Since 2008, Zomato has witnessed exponential growth and is one of the most successful startups in India. Even established businesses and companies wondered about how it works and how it operates while giving attractive discounts and earning profits. The aim of a food delivery app like Zomato is to promote nearby restaurants to the users and take orders from them.

Users can make orders on the app based on their cravings and moods and make wise decisions based on previous customers’ ratings and feedback. It provides users with convenience while restaurant owners and local eateries get extra sales from customers who are unable to make visits.

The workings of food delivery apps like Zomato are simple. We have elaborated it in the format of simple steps:-

1. Users have to browse food, cuisine, delicacies, or restaurants on the app

2. Then, they have to put the items in the cart.

3. After a successful order, the restaurant gets a notification, accepts it, and starts preparing the dish.

4. When the food is about to get ready, the delivery partner gets a notification to receive it.

5. The delivery partner will pick it up from the restaurant and deliver it to your defined address.

6. Lastly, the customers can make payments even before the order or at the time of delivery.

Seems Complicated? It isn’t. You just need to hire mobile app developers with strong expertise and experience, and they will build the app with all the features and required workflow.

Market Statistics of Food Delivery Apps Market:

If you are eyeing the food delivery app market, the opportunities are endless. Why? Because the online food delivery market is far away from its saturation.

We’re talking about a predicted 13% annual revenue increase from 2023 to 2027, climbing to a whopping $1.65 trillion by 2027. Imagine that by 2027, about 2.5 billion people globally will be ordering meals online, with an impressive 1.6 billion people in Asia alone.

That’s the reason why many entrepreneurs and traditional businesses are looking to build app like Zomato. These statistics still underscore the escalating relevance of food delivery services across the globe.

Salient Features to Add in Apps like Zomato:

For Zomato app development, there will be four separate solutions, and you will have to build features for each business user role. There will be a unique set of features for each role to ensure the smooth operation of the platform. Let’s go through the basic features of each role:

Features to Add in Developing Apps like Zomato

Customer App:

This app will be the face of your app, and users will interact with it. Thus, the customer app must have a seamless and attractive user interface and a smooth user experience. Here are the must-have features to develop a food delivery app like GrubHub:

a. Registration and Login:

Users must be able to log in to the app easily through either their e-mail or phone number or through social media platforms. Being amongst the top food delivery app development companies, we always recommend phone number and OTP login, as it has always been the most convenient and fastest way of login.

Search is undoubtedly the first feature by which customers will interact with your app. They will search for either the meal or cuisine or their favorite restaurants. The search should be AI-based, and nearby restaurants should be searched relying on the users’ geolocation. Furthermore, there should be various filters to make the search process faster and more convenient.

c. Location Tracking:

Location tracking will help customers track their orders in real time. There will be an integrated map feature in the app that will also tell you the expected delivery time. Technologies such as Google Location API for Android and Location Framework for iOS can be used.

d. Order Placement and Payment:

After putting the food items in the cart, payment is the last step of the customer journey, which should be seamless. You can implement payments like Braintree, Stripe, or PayPal.

e. Push Notifications:

Push notifications will help in two ways. The notifications will give users updates on their orders, such as “in preparation,” “on the way,” “delivered,” etc. Furthermore, you can also use this as a marketing tool to remind users about the new restaurants, food items, etc.

f.  Ratings and Reviews:

Customers must have the option to give honest reviews and ratings of the food items they order and consume. It will help other customers to make better choices. The customers will also be able to rate delivery services.

Restaurant App:

The restaurant app is simply for accepting orders, getting notifications, and managing menus. Here are the key features of a restaurant app in the best food delivery apps:

·  Registration and Login:

Just like the users, the restaurant owners should also be able to register and log in to the app. However, it would be more comprehensive to ensure only genuine restaurants should be able to list on the platform.

·  Menu Management:

Restaurants should be able to add new items and make changes to the existing menu so that users see up-to-date information when they decide to order. Otherwise, this may negatively impact both service and the restaurant’s reputation.

·  Order Management:

The restaurant staff needs to know about all the incoming orders and work on them accordingly. With this feature, they can accept orders and change the order status.

·  Ratings and Reviews:

The restaurants should be able to check the reviews and ratings so that they can work on the food items and understand what went wrong.

Delivery App:

The app interface of the delivery app should be simple; however, its simplicity shouldn’t impact the smoothness of work. The delivery personnel should be able to access all the features from the mobile device. Here are the major features of the delivery app:

·  Registration and Login:

The delivery app will also have registration and login to allow only authorized delivery personnel to log on to the app.

·  Navigation:

The delivery app must have an easy navigation interface that provides the city’s fastest routes and different destination marks (pickup address, delivery address, and so on).

·  Real-time updates:

The riders can receive updates on order details, traffic conditions, and delivery timings.

·  Earnings Tracking:

This feature will allow the delivery personnel to access their earnings dashboard to track completed deliveries and earnings.

·  Availability Settings:

The riders can set the availability and breaks and toggle between online and offline modes.

·  Delivery History:

This will allow the riders to access their completed deliveries and customer ratings.

Admin Panel:

Admin Panel is the command center of the food delivery app like Zomato. All features here are created to manage information and to develop your business strategy. Here are the must-have admin panel features:

·  Admin Login:

The admin login must be secure with 2-factor authentication. It should include an ID and password system and then an OTP in the administrator’s e-mail. It will ensure that only authorized personnel can access sensitive administrative functionalities.

·  Restaurant Manager:

With this feature, the admin would be able to add different restaurants or delete restaurants manually (in case of frequent customer complaints or too-low ratings).

·  App Analytics:

This feature will allow the admin to track important things like the most popular restaurants and sort them by profit, average order amount, etc.

Reasons to Invest in Developing an App like Zomato:

With the increasing number of mobile phone users, there has been increasing popularity of ordering food online and receiving orders at the doorstep. Here are the major reasons why entrepreneurs are looking for top food delivery app development companies:

For Customers:

·  Convenience: Customers can order food from anywhere through food delivery apps, eliminating the need to visit restaurants.

·  Transparency and Reliability: Users may watch the status of their orders from preparation to delivery thanks to features such as GPS technology for real-time order tracking, giving them confidence in the system.

·  Easy Payments: With popular payment gateways, customers have the flexibility to make payments through cards, wallets, digital transactions, and other modes.

·  Access to Variety: Users may explore varied cuisines, compare menus, and read customer reviews all inside a single app because multiple restaurants are aggregated on the platform.

For Restaurants/Businesses:

·  Expanded Customer Reach: Food delivery apps like Zomato allow businesses to connect with a broader customer base beyond their local reach, increasing sales potential.

·  Operational Efficiency: Automation of operations like order placement and payment integration lowers human error, improves workflows, and lets businesses concentrate on food quality and service.

·  Data-Driven Insights: Apps provide useful statistics on customer behavior, preferences, and order trends, allowing businesses to make more educated decisions about improving their offers and services.

Read More: Food Delivery Apps Challenges

Core Technologies Behind Developing App like Zomato:

The tech stack of the food delivery app will play an important role in defining its performance, security, and other parameters. The advanced and latest tech stack will also help in resolving all the food delivery app challenges. Here is the tech stack that we recommend:

PurposeTech Stack
FrameworkReact Native, Flutter, Kotlin, Java
BackendNode.js, Express.js, MongoDB, Nginx, Sockets
FrontendReactJS, Material UI
Third-Party AppsTwilio SMS, Google Maps
RegistrationGoogle Sign-In
Payment IntegrationStripe, Square, Paypal, Braintree
Restaurant ListingYelp Fusion API
AnalyticsGoogle Analytics, Localytics
Maps and LocationsGoogle Maps, Mapbox, Mapkit JS

The Development Process of Food Delivery Apps like Zomato:

In order to develop food delivery app like Deliveroo or Zomato, you have to follow a comprehensive development process backed by robust market research and thoughtful consideration of features. We always recommend carefully selecting your partner among app development companies. The chosen partner must have strong expertise in developing food delivery apps. Here are the multiple steps that are involved in developing a food delivery app like Zomato:

Development Process of Food Delivery Apps like Zomato

1. Market Research:

The process begins with conducting thorough market research and analyzing the offerings of existing players. The research will help you identify customer needs, preferences, and the needs of the market. You should ensure to conceptualize the core features and functionalities of your app by giving priority to the user experience.

2. Decide on Features & Functionalities:

After the research, you can decide what features and functionalities you want to offer on your app. You can begin with the necessary features and then work on the advanced features to get instant traction in the market.

3. Choose the Right Development Partner:

It is now time for hiring food delivery app developer. Make sure to consider factors like experience, previous projects, feedback, testimonials by existing clients, team size, cost, and others. You must know that excelling on a single parameter isn’t sufficient. A company that can deliver you a project with the required scope at a reasonable cost is always better than a company that asks you for a lower price but doesn’t deliver what you require.

4. Design:

After selecting mobile app development services, it is time to design an intuitive UI/UX. Ensure the stakeholders collaborate with the app designers to create an interface that brings a positive user experience for customers, restaurant partners, and delivery staff.

5. Development:

The development will begin the development process by coding the frontend and backend features & functionalities. In a top-notch app development company like ours, the developers stick to stringent coding standards, industry regulations, and best practices for scalable and robust mobile app development.

6. Quality Assurance and Testing:

The QA team will check the app for persisting issues and bugs. They will work in parallel with the development team and inform the development team about any bugs and issues that arise. The QA team plays an imperative role in ensuring a smooth user experience.

7. Deployment:

Once the QA team gives the sign-off, the app is ready to deploy on relevant platforms like the App Store and Google Play Store.

Revenue Models of Food Delivery App like Zomato:

Food delivery apps like Zomato have adopted multiple revenue models to make money. Here are the different monetization strategies:

a. Commission:

In the commission business model, the app can generate revenue by charging the restaurant partners a commission based on the value of each order. The percentage may vary based on various parameters.

b. Subscription:

In this model, the customers will get an exclusive membership of the app, such as “Zomato Gold,” in which the customers have to pay an annual or monthly fee, and they get benefits like exclusive deals, free delivery, and other offers.

c. In-App Advertising:

This is a very common way of generating money through mobile apps. The app can feature third-party advertising to showcase targeted ads for products or services that are relevant to the users.

How Much Does it Cost to Develop an App like Zomato?

The food delivery app development cost depends on a plethora of factors, such as the size of the project, complexity, features and functionalities, platform of the app, location of the development team, and others.

Among all of these aspects, the development team’s location has a considerable impact on costs. How? This is due to variations in hourly rates across different regions. The developers in Australia, the United States, and Europe will charge you at least $80-$120 each hour. In contrast, countries such as India, Malaysia, and Singapore can provide the same level of development quality and services for $25-$40 per hour.

Thus, hiring mobile app developers in India will result in a significant difference in app development costs.

Conclusion:

In this article, we have covered everything related to how to develop a food delivery app like Zomato. At Octal IT Solutions, our developers have vast experience in developing on-demand food applications. Our experts can help you develop user-friendly apps catering to the specific needs of users. Our experienced developers are committed to translating your business vision into a seamless and innovative mobile application.

Checkout More: How to Develop a Food Delivery App Like Talabat for UAE?

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THE AUTHOR
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Dinesh Shilak, a tech enthusiast and dedicated writer, provides fresh insights into technology through his engaging blog posts. His keen interest in the latest advancements & passion for the field are evident in his writing.

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