Have you ever imagined waking up on Sunday morning with a long to-do list that includes fixing a leaky faucet, deep cleaning your home, and getting a relaxing spa session without stepping out of your house? This sounds too good! Now, this is possible.
All thanks to home service app like Urban company, everything from the mundane household chores and self-care appointments that can be booked and completed effortlessly with just a few taps on the smartphone.
There is now no need to call multiple vendors, bargain for prices, or waste time on unreliable services. It’s time to build a home service app that empowers users to access professional services conveniently and effectively, just like the Urban Company does.
A Snapshot of Urban Company & Its Journey
Urban Company is one of the leading on-demand home services platforms, helping to connect users with verified professionals for a wide range of services.
Users can book everything from beauty treatments and cleaning to appliance repairs and home maintenance. It offers a seamless booking experience with transparent pricing, secure payments, and timely service delivery.
It is the customer-centric approach and reliable service network that have made it a household name in other international markets.
Marketing Insights for App like Urban Company in 2025
Like other industries, build app like Urban Company are also growing rapidly. Know how this industry is expanding and what the future holds for this one:
- According to a survey, the global home services market is projected to grow by USD 1.03 trillion from 2025 to 2029.
- Approximately 70% of customers prefer booking home services online, with a 52% increase from 2019 to 2022.
- Over 55% of consumers use search engines to find and schedule services such as moving, pest control, locksmith services, and lawn care.
- 91% of consumers report that local reviews influence their perceptions of larger brands.
- According to research conducted by Grand View Research, the mobile segment is expected to witness significant growth in the online on-demand home services market, driven by the increasing adoption of smartphones and mobile applications.
Must-Have Features for Develop App Like Urban Company
Explore a list of advanced and user-friendly features to make your app stand out and meet evolving customer expectations. Dive into the crucial aspects of home security app development to provide smart safety solutions for modern households.
Real-Time Tracking
Real-time tracking allows users to track the live location of service professionals and get accurate ETAs for better transparency.
Instant Booking & Scheduling
Instant booking and scheduling enable users to book services instantly or schedule them for a convenient future date.
Secure Payment Gateway
By integrating with multiple payment options, including cards, UPI, wallets, and Buy Now Pay Later (BNPL).
Service History & Rebooking
Service history and rebooking help users view previous service records and rebook their favorite professionals with one click.
In-App Chat & Support
In-app chat and support assist in facilitating direct communication between users and service providers while offering instant support.
Ratings & Reviews System
The ratings and reviews system helps users make informed decisions, with transparent service ratings and feedback options.
Service Package Deals
Service package deals help to offer bundled packages for recurring or combined services at discounted rates.
Loyalty Programs & Referral Rewards
Loyalty programs and referral rewards help to provide loyalty points and referral incentives to enhance user engagement.
Next-Gen Z Features Shaping the Future of Home Service Apps
Know the cutting-edge features that redefine user experiences and streamline operations for modern home service apps, catering to the evolving demands of tech-savvy consumers.
AI-Powered Service Suggestions
AI-powered service suggestions help to leverage AI to recommend services based on user behavior and past booking patterns.
Augmented Reality (AR) Service Previews
Augmented reality service previews let users visualize home design changes or furniture assembly via AR previews.
Eco-Friendly Service Options
This feature helps to promote green services that prioritize sustainable and eco-friendly practices and things involved in home maintenance app development for efficient property care solutions.
Voice Command Integration
This feature allows the users to book or schedule services using voice assistants like Alexa or Google Assistant.
Gamification Elements
Create app like urban company helps to increase engagement by rewarding users with badges, challenges, and exclusive offers.
Social Media Integration
Social media integration enables users to share their service experiences, reviews, or results on social media platforms directly from the app.
Transforming App like Urban Company with AI Capabilities
Understanding why mobile app important for businesses is the key to driving growth and enhancing customer engagement and knowing about AI and how it enhances the user experience in these apps. Let’s have a look at:
Personalized Recommendations
AI analyzes user behavior, preferences, and past service history to recommend services that best fit their needs, enhancing user experience and engagement.
Dynamic Pricing Models
AI can optimize pricing based on service type, demand, location, and time, ensuring competitive pricing while maximizing profitability.
Smart Scheduling & Dispatching
AI efficiently matches users with available professionals based on factors such as location, service requirements, and professional availability, reducing wait times and improving efficiency.
Natural Language Processing
AI-powered chatbots or virtual assistants can handle common queries, service requests, and troubleshooting, offering instant support and improving user satisfaction.
Quality Control & Feedback Analysis
AI tools analyze customer reviews, ratings, and feedback to identify service quality trends, flag potential issues with service providers, and ensure continuous improvement.
Predictive Analytics for Service Demand
AI can forecast trends and predict demand surges for specific services (e.g., cleaning services during festive seasons), allowing better resource management and proactive hiring.
Image Recognition for Service Validation
AI-powered image recognition can verify before-and-after service images, ensuring that services like cleaning or home repairs meet user expectations.
Fraud Detection and Risk Management
AI monitors transactions and user behavior to detect fraudulent activities, ensuring secure and trustworthy service operations.
How Does an App Like Urban Company Work?
Discover essential insights on home decor shopping app development to create a platform that redefines home design experiences. Let’s have a look at below-mentioned step-by-step workflow:
User Registration & Profile Creation
In the first stage, users need to create an account by signing up with their mobile number, email, or social media accounts. Once the registration is done, they can fill in their personal details and preferences for customized services.
Service Selection & Booking
At this stage, users can browse several services available on the app, such as cleaning, beauty treatments, plumbing, etc. They can also select a service by choosing a professional and book an appointment for immediate or scheduled service.
Professional Assignment
When the booking is confirmed, the app assigns the suitable professional based on location, availability, and expertise. For this reason, users can receive the professional’s details and estimated arrival time.
Payment Process
The payment process allows users to pay for the service via secure payment gateways integrated into the app. Additionally, the cost is calculated based on the service type and duration.
Service Delivery
The assigned professional arrives at the user’s location at the scheduled time. They perform the service and ensure customer satisfaction.
Ratings & Reviews
After the service is completed, users can rate the professional and leave a review about their experience. This helps maintain quality and transparency.
Post-Service Support
If there are any issues or follow-ups, users can access customer support for assistance, request a rebooking, or ask for service guarantees.
Expert Opinion
| The on-demand economy is fundamentally changing the way people access services, offering unprecedented convenience and efficiency. — Mary Meeker, Venture Capitalist and Internet Trends Analyst. |
Service Categories to Include to Develop App like Urban Company
Explore diverse services of urban company like app development you can avail by hire mobile app developers such as home maintenance, personal care, and more to cater to a wider audience.
Urban Salon Services
Haircuts, Hair Styling, Spa, Facials, Clean-up, Bleach & Deep Clean, Manicure & Pedicure, Body Massage, Waxing, Threading, Head Massage.
Wedding Services
Wedding Planner, Pre-wedding photoshoot, Bridal and Groom Makeup, Pre-wedding bride and groom beauty package.
Repair Services
Geyser/Water Heater Repair, TV and Freeze, Plumber, Washing Machine, Electrician, Carpenter, Home Deep Cleaning.
Shifting Home Services
Packers and movers, Bathroom Cleaning, Pest control, Home Cleaning, Kitchen, Sofa, Carpet, Water Tank, and other home accessories.
Tutor Services
Mathematics Tutor, Home Tutor, English Tutor, Commerce Tutor.
Design and Construction Services
Interior designer, Architect, Wiring, CCTV camera setup, Painters, Modular Kitchen designer.
Health and Wellness Services
Fitness Trainer, Physiotherapy, Dietician, Yoga trainer.
Event Management Services
Birthday Party, Event Photography, Party Makeup Artist, Party Organizer, Festival Party, Inauguration Party, and other business events.
Kids Related Services
Baby portfolio photographer, Dance tutor, Drum class, Guitar lessons at home, Home Tutors.
Leading App like Urban Company Alternatives in the Market
Explore the successful alternatives dominating the on-demand service sector with the app development companies:
| App Name | Services Offered | Key Features | Target Market | Availability |
| TaskRabbit | Furniture assembly, cleaning, handyman services | Skilled freelancers, transparent pricing | USA, UK, Canada | Android, iOS, Web |
| Handy | Home cleaning, handyman services | Flexible scheduling, secure payment options | USA, Canada | Android, iOS, Web |
| Thumbtack | Home repairs, events, lessons, wellness | Professional service listings, quote comparison | USA | Android, iOS, Web |
| Housejoy | Cleaning, repairs, beauty, wellness | Verified professionals, service tracking | India | Android, iOS, Web |
| Helpr | Plumbing, electrical work, appliance repair | Instant booking, trained experts | India | Android, iOS |
| Zimmber (Quikr Services) | Cleaning, repairs, home maintenance | Home and office services, quick booking | India | Android, iOS, Web |
Technology Backbone for App like Urban Company Development
Building an on-demand service platform requires a robust tech stack that ensures a seamless user experience, secure transactions, and efficient service delivery. You can also opt for handyman app development.
Here’s a breakdown of the essential technologies used:
| Category | Technology/Tools | Description |
| Frontend | React Native, Flutter, Swift (iOS), Kotlin (Android) | For building cross-platform or native user interfaces. |
| Backend | Node.js, Django, Ruby on Rails | For handling business logic, APIs, and server-side processes. |
| Database | PostgreSQL, MongoDB, MySQL | To store and manage user data, service records, and transactions. |
| Cloud Services | AWS, Google Cloud Platform (GCP), Microsoft Azure | Cloud storage, server hosting, and app scaling. |
| Payment Gateway | Stripe, Razorpay, PayPal, Paytm | Secure payment processing for transactions. |
| Authentication | Firebase Authentication, OAuth, JWT | For secure user login and data access. |
| Real-time Chat | Firebase, Socket.io | Enabling communication between users and service providers. |
| Geolocation | Google Maps API, Mapbox | Service provider tracking and route optimization. |
| Notifications | Firebase Cloud Messaging (FCM), OneSignal | Push notifications and alerts. |
| Analytics | Google Analytics, Firebase Analytics | Tracking user behavior and app performance. |
| DevOps | Jenkins, Docker, Kubernetes | For CI/CD, containerization, and deployment automation. |
| Security | SSL/TLS, Data Encryption, Secure APIs | For data protection and secure communication. |
Development Stages to Build App like Urban Company
Below are some simple steps to develop home service app like Urban Company:
Market Research and Analysis
One of the foremost things is to conduct in-depth market research to understand the target audience’s needs, preferences, and pain points.
Define Features & App Scope
List some essential features for the users, service providers, and admin panels, such as booking, payment integration, and service management.
UI/UX Design
Focus on creating an intuitive design that facilitates effortless navigation and smooth user interactions. Also, create a wireframe and prototype before finalizing.
Select Technology Stack
Select robust frontend and backend technologies like Flutter, React, and Node.js for scalability. Secure gateways and cloud services should also be integrated to manage high traffic.
Development Phases
The smart home automation app development phase starts with frontend interfaces followed by backend API integration. Then, focus on security, service scheduling, and payment module implementation.
Testing
Experts will undergo extensive testing to identify and fix bugs before deployment. This will ensure compatibility across devices and test for app speed, payment accuracy, and security issues.
Deployment
It’s time to publish the app on Google Play Store and Apple App Store, adhering to their guidelines. Perform a soft launch to gather initial feedback and resolve any critical issues.
Marketing & Launch
Develop a strategic marketing plan that involves social media, referral programs, and influencer collaborations. During the promotional campaigns, highlight key app features and benefits.
Post-Launch Maintenance & Updates
Update the app regularly to fix bugs and improve performance. Introduce new features over time to enhance user experience and maintain market competitiveness.
Monetization Models to Develop App Like Urban Company
Below are the home delivery business model for sustainable growth, such as subscription plans, commission fees, and premium services.
Commission-Based Model
A commission-based model charges service providers a percentage of the total service cost. This model helps ensure steady revenue for each completed transaction.
Subscription Model
With the help of service providers, users can pay a recurring subscription fee to access leads, premium features, or better visibility on the platform.
Lead Generation Model
The lead generation stage model allows providers to charge a fee to access customer requests and inquiries. This model also works well for freelance professionals.
Advertisement Model
The advertisement model helps generate revenue by allowing service providers or third-party businesses to run targeted ads on the app. These are sponsored listings that can also be offered to increase visibility.
Featured Listings
In the featured listings, providers pay an additional fee to be highlighted at the top of the search results or in the featured categories, improving their chances of getting hired.
Transaction Fee Model
Users are charged a small fixed transaction fee for each service booking, regardless of the provider’s fees.
Investment Needed to Build App Like Urban Company
A breakdown of the mobile app development cost involved in developing an app, from design to deployment.
| Development Component | Estimated Hours | Hourly Rate ($) | Estimated Cost ($) |
| UI/UX Design | 120 – 150 | 25 – 40 | 3,000 – 6,000 |
| Frontend Development | 200 – 250 | 30 – 50 | 6,000 – 12,500 |
| Backend Development | 250 – 300 | 35 – 55 | 8,750 – 16,500 |
| Admin Panel Development | 100 – 150 | 30 – 45 | 3,000 – 6,750 |
| API Integration | 80 – 120 | 35 – 55 | 2,800 – 6,600 |
| Testing & QA | 120 – 180 | 25 – 40 | 3,000 – 7,200 |
| Deployment | 50 – 70 | 30 – 50 | 1,500 – 3,500 |
| Project Management | 100 – 150 | 40 – 60 | 4,000 – 9,000 |
| Maintenance & Support (1 Year) | 200 – 300 | 30 – 50 | 6,000 – 15,000 |
Total Estimated Cost:
Minimum: $38,050
Maximum: $83,050
The Concluding Remarks
When it comes to develop app like Urban Company requires meticulous planning, strategic execution, and expertise across the various domains. It includes the design, development, testing and maintenance.
This is why the final cost depends on multiple factors, such as the app’s complexity, feature set, development team size, and chosen technology stack.
With the proper investment and focusing on delivering value to users, businesses can tap into the growing demand for on-demand home services.
Looking for a trusted technology partner?
We at Octal IT Solution specialize in building robust and scalable on-demand service apps that are customized to meet your business requirements. With the assistance of expert developers and project managers, seamless mobile app development services are ensured.
It is from concept to deployment by helping you launch a feature-rich and competitive app like Urban Company. So what are you waiting for? Let us assist you in turning your business vision into reality.
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