People living in big cities detest driving owing to the jam-packed roads and lack of parking spaces. This is why taxi service business run in full swing there as people are really not into owning a car, or at the very least, drive it. And it goes without saying that companies like Uber, ZipCar, or say Lyft, has provided all the good reasons to go that way. People are more than pleased to avail all the benefits of personal car rides with no worries about parking spaces or car repairs.
This is why, there is no time better than today to create and introduce your own taxi or car-rent service app. So, if you are an entrepreneur or run a transport firm, then this space can surely offer you a lot, so keep reading.
Taxi-Booking Mobile Apps Market
As one can see out there, the market of taxi booking mobile apps have explored in just these last few years, with new apps being constantly coming into the market.
However, despite millions of apps being introduced in the market, not all of them have managed to secure a space in people’s hearts, as Uber did. Hence, as you consider creating such an app, it’s advised to keep Uber in mind. Choose a taxi-booking mobile app development company who can develop a brilliant and sophisticated Uber-like app for your business. So, let’s explore how?
There are a few firms like Uber, Lyft, who have managed to garner worldwide recognition and are a role model for firms who are keen on creating such platforms for their taxi-booking or rent a taxi business. So, here, we will gain an understanding of their app functionality, business approach, monetization model and as well as the cost to develop such an app. Now, let’s begin.
Top Players in the Taxi-Booking app arena
Well, there are quite a few established name in the domain, like that of Uber and Lyft. The top five players have been mentioned below:
Uber: Uber Technologies Inc. is a major peer to peer ridesharing, food delivery, taxi cab, bicycle sharing and transportation network company which has its headquarters in San Francisco, California, with operations going on in 785 metropolitan sites across the globe. All of the platforms can easily be accessed through its mobile apps and websites. Uber has played a major part in the sharing economy. It’s effects has been so huge that the changes brought by it are referred as Uberisation.
Uber was started up in 2009 as UberCab by Garrett Camp.
Lyft: Lyft is another major on-demand Transportation Company which headquartered in San Francisco, California. Lyft develops, markets plus operates the Lyft car transportation mobile application. It was launched in June of 2012 and operates in around 300 cities of U.S. including that of NYC, Los Angeles and San Francisco. It provides more than 1 million rides per day. Five type of rides in Lyft are Shared Ride, Lyft, Lyft XL, Lux, Lux Black, Lux Black XL.
Lyft was developed in 2012 by Logan Green and John Zimmer as a service of Zimride which was a long-distance ridesharing company founded by them in 2007.
Ola Cabs: Ola Cabs is an India based online transportation Network Company which was developed by ANI Technologies Pvt. Ltd. Ola was estimated around $3 billion in April 2017. Ola Cabs was founded in December 2010 in the form of online cab aggregator in Mumbai and right now it is located in Bangalore. The company has now expanded to a wide network of over 1, 000, 00 vehicles across 169 cities.
Ola offers varied levels of service that ranges from economic to luxury travel. They claim to achieve 150,000 bookings per day on an average and bosses 60% of the total market in India.
Gett: Gett which previously was known as GetTaxi, is a world-famous global on-demand mobility company that connects various customers with daily transportation, goods and services. Customers can easily order a taxi either via the company’s website or by the use of company’s GPS based smartphone app.
This app was developed and launched by Israeli company GetTaxi. The application is compatible with both Android and iPhone platforms. This app at present operates in over 100 cities including that of United States, United Kingdom, Israel and Russia.
Grab: GrabTaxi Holdings Pte. Ltd. Known as Grab is a major Singapore based technology company which offers ride-hailing, food delivery services, ride-sharing and logistics services via app in Singapore and surrounding southeast Asian nations Indonesia, Malaysia, Philippines, Vietnam, Myanmar, Thailand and Cambodia. According to reports, it competed with Uber but Grab’s acquisition of Uber’s Southeast Asian operations in March of 2018 stamped it as the only quality ride share service around the region.
Grab is also thinking of opening a new development center and office set up in Seattle to act as a major tech hub in order to attract talent in the U S.
Why should one develop a taxi mobile app?
Do you have a successful taxi business and aim to gain more recognition and earn more revenues? Well, in that case, creating a taxi mobile app would be just right for your taxi business. There are a number of countries, where taxi mobile solutions have revolutionized the market as they are ideal to enhance the user engagement and retention rate. Therefore, if you are a budding entrepreneur, who aim to create a taxi booking mobile app like Uber and charge a percentage from ride fare, then it is just a great idea for a mobile app.
What are the types of Taxi Booking Apps?
Here, let’s find about types of Taxi Booking Mobile Apps:
Taxi Service App
Presently, there are numerous of different types of taxi booking mobile apps in the market. Now one of the type is suited especially to the ones who are already an established name in the taxi business and are having their own fleet of cars & drivers. These businesses can make use of a taxi service app as an extension to their taxi business. When such a company creates this kind of app, it gets easier for their customers to book a ride and with this they also put themselves in front of the larger client/customer base. Creating a taxi service will bring in a lot of comfort and ease to their drivers as well.
For services like these, you would require a server that can handle multiple user requests as well ensures that taxis are delivered to user’s current location in shortest possible time.
Independent Taxi Booking Service App
If you are just entering into the taxi business, then it is certain that you do not have a fleet of cars. Thus, as a new entrant in the block, you can create an Uber-like Taxi booking mobile app, providing a mobile booking service to the taxi drivers. Now, there are two ways to do it – one is simple and another is complex.
Simple: This involves providing a taxi booking solution involving a single app for users which offers a list of can services with all details such as contact details and prices and also the feature to call directly and order a cab themselves. An additional feature to consider here is a map with the destination points and a fare estimate for ride, taking price per unit, mileage, distance, etc.
Complex: Now this version is very much like Uber and it is also complex & fully-featured taxi booking solution. Here you will require a server and also lot of investment in back-end development along with investment that is made at front-end. This consists of two versions of the mobile app, one being rider or passenger and the other for taxi drivers. The complex version involves forming partnerships with the taxi firms or with the individuals.
How the app functions?
Using GPS functionality in mobile, the server identifies the rider’s exact location and then it notifies the taxi driver who is closest to the rider, who is trying to book a taxi, location. It is crucial in the app that you are well aware of the driver’s exact location. To have exact & updated information of the customer’s location, requests can be sent to server at a pre-defined interval – this could be an hour, 10 minutes or even every second.
Revenue Model of the Uber-like Taxi-Booking Mobile App
Well, mainly there are two ways in which Uber app earns money, one being through taxi fares that are charged from riders/passengers and other being via promotional offerings & partnerships usually involving third-parties.
Collaborating with the drivers/owners, Uber fixes a minimum charge at which they operate. Through Uber, they get online bookings from the mobile app and charge a commission from them. Now this commission can be anywhere between 20-25% of total amount charged for ride.
Often during the heavy rains, bad weather, bad traffic situation or on the public holidays, the demand for the rides can be heavier than number of taxis available. Thus, on these days, the clients have to face price surges on the rides they booked. However, the price surge situation is communicated clearly beforehand to the riders prior to the booking the ride.
Third-Party promotional partnerships
Apart from earning the revenue from commission, Uber platform also makes money via promotional partnerships with the bigger brands like Spotify, BMW, Hilton, Pepsi, and more. Thus, through these partnerships, they establish a win-win situation as:
- Uber gets money
- Brands get exposure and audience
- Customers receive treats, gifts, or benefits from marketing campaigns that are run by the big brands. Like, in BMW campaign that was run in the selected cities, the riders got to ride in the BMW7 series as they were getting promoted.
Features of the Taxi Booking App:
The features mainly consist of three panels, they are:
Features of User Panel:
Features of Driver Panel:
Features of Admin Panel:
Push Notifications: This feature is essential to keep both the drivers as well as passengers notified. It is an integral part of communication with users to keep them informed of the ongoings.
GPS Tracking & Navigation: GOS technology is useful in determining the current location of the passenger as well and drivers. Also, it allow the users to fid cars with maps integration and positioning. In order to know about the distance and run the routes, routing server will be required.
Real-time Data Analytics: This feature offers the Admin an overview of trip statistics, payroll & earnings. It give a fair idea to the drivers about their earnings through app. Using this app functionality, the user can use the pie charts and other third-party APIs with the help of travel data. With charts & helps users will be able to visualize things way better than raw data sheets.
Intelligent Queue Algorithm: This functionality allow the taxi service providers to distribute jobs between drivers in a fair and handy manner. The app forms a queue of all the drivers who are reachable within the five minutes to customer, and sends job request to the available driver.
Automated Dispatch with Driver App: Driver app is built with sheer perfection, so it gets easier for the drivers to navigate the crucial data. This data can be managed easily with their smartphones. This functionality is useful to send clear order instruction on the driver panel. It helps the drivers to get clearly visible orders with important data on screen. It improves accept or reject decision-making and a lot more can be done using this feature.
Automated Drivers’ Billing &Payouts: This feature is useful to automate payment acceptance from the drivers. Different subscriptions, payment methods and payment schedules can be set, like drivers can be charged per monthly/weekly/daily/or per order basis. Or a fixed percentage and amount of total earning can also be charged. It can combine different payment subscriptions as well as automatically calculate and charge driver on a set billing period. At the same time can also be transferred to your drivers on a weekly/daily basis.
Personalized Service: This feature is useful to offer personalized service to the app users, like in case of passengers the locations can be suggested as per the past bookings and a lot more can be done.
Role-based Dashboard: This functionality is mainly useful for the drivers as it reflects the bookings completed, etc. on daily/weekly/monthly note.
Heat Map: This functionality which is being used by the apps like Uber and Lyft, shows the busiest time of one location, so that the passengers can book the can accordingly.
In-app Calling & Chat: Once the taxi or a car is booked, passenger can make free calls to the driver from the mobile app itself.
Multiple Payment Option: This feature allow the passengers to make easy payments using their Debit/Credit cards, Braintree, PayPal, Stripe or other multiple payment modes to pay for their ride charge. This can be done by adding your card to the system and then the payment can be made in a hassle-free manner.
Marketing Tool: Passengers are sent various discount offers and coupons from time-to-time, so they are encouraged to use the taxi-booking service more often.
Bill Splitting: This functionality enable the passengers to split bills among themselves.
Loyalty Program: Codes or digital coupons are generated to offer a discount on trips to the loyal riders.
Voice Recognition: This feature enable the usage of voice commands to hail taxis.
Next, comes the technology used to create the app.
How to choose your app development partner to create a Taxi-booking app like Uber?
To create a great feature-rich Taxi-booking app like Lyft and Uber app, it is vital the right Taxi-booking app development company. Out there you can easily find numerous mobile app development firms offering amazing service all across the globe. Simply ensure that as you choose the app development firm, the team that would be working on your app is high-class, highly-experienced and well-qualified.
Required Team Structure:
For developing an app like Uber, you need a set of professionals, like:
- Project Manager
- UX/UI Experts
How much it Cost to create a taxi-booking mobile app like Uber?
The cost to develop a taxi-booking mobile app mainly depends on three factors like number of platforms on which the app is to be developed, size & complexity of the mobile app, and the nation where the app development company is located, because different nations have different hourly rates, like:
U.S. Based Development Company: $50-$250/hour
Eastern-Europe Based Development Company: $30-$150/hour
India-Based Development Company: $10-$80/hour
Calculating it all, to get a taxi-booking app developed in India, the cost will be somewhere around $10000-$25000 for a single platform (Android or iOS). However, if you are ready to spend more, then you can get a quality app developed for both the platforms and with advanced features for cost up to $35000.
Related Article: Cost of Developing a Taxi Aggregation App like Uber