Medicine delivery application development in recent years has been in the limelight for the convenience and ease they offer to those who need medical assistance. With some of the top business houses partnering with the best pharmacy delivery app development companies, globally, no one can deny the fact that these apps are a great investment opportunity.  

In the fast-paced world, healthcare has taken a back seat, but thanks to technology you can get all your medicines and healthcare needs at your doorstep. 

Not sure how to build a credible and profit-making medicine delivery app? Well, here’s a detailed guide to guide you in the process. 

Key Statistics of Pharmacy Delivery Applications

Here are a few stats and facts of pharmacy delivery application that reflects the significance of these apps in the healthcare industry.

It is expected that user penetration for the online pharmacy delivery market will be around 30.28% by the end of 2028 in comparison to 21.64% in 2023

The revenue in the online pharmacy market by the end of 2023 is estimated to be US$45.34bn.

By the year 2028, the market volume would be US$81.37 bn with the annual growth rate (CAGR 2023-2028) of 12. 41%. 

Source: Statista

Why Are Online Pharmacy Applications the Need of the Hour?

If you own a Medical Shop

Since people are not allowed to leave their homes in this quarantine phase, medicine delivery apps have the huge task of delivering medicines door to door. Whenever the stock of medicines is about to finish in a household, a person can contact the pharmacy delivery app. A person representing the app will arrive to provide all the necessary needed.

Along with services of household delivery, these medicine delivery apps also save a lot of time and energy for the users. In routine life, the person had to visit the medical store which would have consumed a lot of his time. DDS (Drug delivery systems) are the one that handles the delivery of medicines and makes sure that the delivery is done on time. On top of all this, these apps also provide people with the option of consulting a doctor or medical professional virtually and therefore eliminating the risk of stepping outside. But all these tech solutions can only be beneficial if users are willing to make use of them.

online medicine delivery apps

If You Have a Stock of Medicines

It is not necessary that all the medicines of the city can only be accessed through the medical dispensary. The importance of medicine ordering apps can be felt here as they provide punctual deliveries of required medicines. There is a possible chance that some medicines in your home stock have passed their expiry dates and need to be replaced. At times, the drugs present in the house might not have the desired quality or might have been damaged because of the negligence of the house members.

Online Medicine delivery apps are to the rescue in all these situations. You get an excellent deal on quality medicines as these apps provide medicines at much lower costs and also offer significant discounts. One can also check the details of a specific medicine prescribed by the medical authorities. The dosage intake of a particular medicine can also be determined using the interface of these medicine delivery apps. Another impressive quality of these pharmacy delivery apps is that they provide their services not only in urban areas but also to people who reside in remote and distant areas.

Read More: List of Best Online Medicine Delivery Apps in 2024

What Are the Major Challenges for a Successful Telemedicine Application 

  • Coronavirus has spread at a rapid pace which has left medical authorities of all countries bamboozled as it has created an imbalance between the facilities and abilities of medical establishments. The apt treatment for this disease is yet to be found and that is why telemedical industries are finding it hard to provide a proper consultation.
  • Due to the sudden nature of this outbreak, a bridge was created between the facilities and the ability to supply medication. Providing a supply of medicine to highly populated areas has become even more complex, creating a lot of problems for the telemedicine industry as a large amount of stock is also required in these areas.
  • The in-person arrival of a delivery person can prove to be fatal as this disease is infectious and highly contagious.
  • There is a sudden decrease in the availability of medical equipment such as face-covering masks and hand rubs as these are paramount in the fight against coronavirus now, since demand for this equipment has risen, there is a high chance that the quality might get reduced.
  • In the present scenario, a practitioner or a doctor is only paid if a senior of his is physically present in the facility premises. The patient’s home cannot be considered as a facility so the doctor has to treat the patient by visiting the nearby medical institution. But all the traveling in this process can be highly dangerous for the patient.
  • Seniors are the ones who are most at risk of falling into the hands of COVID-19 as they have low immunity levels. So taking care of them with high protection and proper sanitization has become the need of the hour.
  • Patients may face interruptions in placing an order for the medication due to a lot of reasons, for example, bad weather conditions and these hiccups may prove to be fatal for a person in urgent need of drugs.
pharmacy home delivery app

Basic features of the Medicine Delivery App:

1. Profile: 

A person needs to create a profile by uploading his name, delivery location, and other necessary details in order to buy medicine online. Connection with EHR systems such as My Health Record is a must.

2. Prescription:

Patients have the option of sending their medical prescriptions after scanning it with the mobile camera of their phones.

3. Coverage through insurance:

There are a lot of insurance companies that cover the medication of some patients and if this is true in your case then you need to link their program with your insurance providers.

4. Search process:

The search bar is made available to the users using which they can search for a specific doctor, medicine, its price, or even delivery accessibility.

5. Payments:

All types of payment methods are available for the users which makes the experience for the users very unique. Users can seamlessly perform their transactions using any mode of payment according to their convenience.

6. Notifications:

If a person buys some sort of medicine on a regular basis then he has the option of switching on notifications that will remind him of future medicines. So, if the user is running out of his medicines then the system will order new medicines by itself and deduct the amount from the card that was used on previous occasions.

7. Ratings:

Customers need to have a platform through which they can rate their experience regarding the delivery services of the app. If any error has occurred in the overall process, like delivering the medicine to the wrong house, then the customer should be able to report this type of nuisance.

8. Scheduled delivery of medicine:

Sometimes, pharmacy delivery apps provide a three-hour window, but in the case of immediate medicine delivery apps, day-to-day delivery services are offered to the customers.

9. Automatic medicine refills:

Users have an option of monthly refills and when you opt for it then the medicine providers deliver your monthly medicines without any hiccup and you never run out of your monthly dosage.

10. Contact form:

The option of reaching the medicine pharmacies to clear out some queries should be provided to the customers. This process can be made a lot easier by providing a contact form.

best medicine delivery app development company

Features of Delivery Agent Version:

• Navigation:

A delivery agent should provide the customers with maps and navigation within the pharmacy delivery app so that the customers can reach out to pharmacies in case of emergency.

• Notifications:

After the pharmacy has confirmed an order from the user, the delivery agent should be immediately notified either via an SMS or call. The main purpose of this feature is to maintain a seamless connection between the user and the pharmacy delivery app.

• Profile:

Delivery providers need a secured user profile along with legal and original identities to create a rapport with the medicine delivery app. They can set their working hours and the location in which they want to work by mentioning them in their profiles.

Visit Also: How to Develop Medicine Delivery App in 2024

Features of Pharmacy App Admin Version:

• Pharmacy page:

Every user should have the luxury of choosing their preferred pharmaceutical provider and the admin should make their task easier by providing all the necessary information about the available prescription medicine, its source & terms and conditions of the delivery.

• Chatbot integration:

To save humans from an extra amount of work, these delivery apps are integrated with AI-powered chatbots that help out users with FAQs and other queries.

• Pharmaceutical CMS integration:

CMS plays a very important part in forming a bond between the app admin and users of the app.

• Managing the orders:

A licensed pharmacist should be handed over the task of handling all prescriptions and various orders. The app should be able to receive prescription files, and orders, and accept and decline requests.

• Behaviour tracking:

This tracks the prominent behavior of a particular user in terms of buying the medicine and then whenever that customer opens the app again, it displays that prominent item on the top of his buying list.

• Integration of inventory management:

It is very helpful for retailers in case they want to manage products on the pharmacy delivery application.

• Role-based dashboards:

Such a feature proves of great help for the admin in keeping track of a particular category of stuff.

Medicine Delivery App Business idea

• Flexible mode of payments:

Additional convenience is offered to the user due to the flexible mode of payment. This feature mainly provides benefits to the users as it provides flexibility in the method of payments to the customers.

• Lab Aggregation:

Another one of the user convenience methods is with the help of this, the user can select any location for a test according to his convenience. On top of this, users don’t even have to go to the lab again to collect the samples as reports of these samples will be sent straight to their homes by the lab experts.

• CMS Integration:

CMS integration is a tool that allows the admin to manage the content on the medicine delivery app. He can add and delete data according to his experience and make the app work more efficiently.

• Tools for marketing:

These tools are available for both admin and retailers. Both of them can run their personal advertising campaigns in order to lure large numbers of customers towards the pharmacy delivery app.

Explore More: Challenges in Developing Doctor-on-Demand Apps in 2024

Needs and Methods to Develop a Pharmacy Delivery Application:

Paramount needs to embark on this adventurous journey of creating an attractive medicine delivery app is an expert along with a certified team of experienced professionals in the field of pharmacy delivery app development. These developers need to be visionary so that they can get on the same page with your ideas and vision as quickly as they can to convert these ideas into reality.

The designations that are involved in the creation of a Medicine Delivery App

  • Project Manager
  • Backend App developers
  • Android and ios developers
  • Graphic Designers
  • QA Testers
  • UI/UX designers

Project managers and developers might vary according to the requirements of the project.

Required Techstack to Medical Supplies Delivery App:

  • For Push Notifications- Twilio,
  • For payments- Braintree, Paypal, Stripe E-wallets
  • For SMS, voice, and phone verification- Nexmo, Twilio
  • For Database- MongoDB, HBase, Cassandra, Postgres, Mailchimp integration
  • For real-time analytics- Hadoop, Spark, Apache Flink, Big Data, Cisco, IBM.

Working Process of Online Medicine Delivery App:

The most important solution that a medicine delivery app provides is connecting to the necessary services directly and allowing tracking routes. Most of the industries in today’s world are looking out for this in a delivery app. The working process of a pharmacy delivery app is very much similar to Uber as the user can create a profile, complete an order, pay for it, and then track the order in real time.

But the medication services are a little bit more complex than any other delivery services as in this the user first has to provide a prescription. After that, the prescription is verified by the medical pharmacist. Rules around electronic prescription and online prescription exchange are governed by a nationally regulated system.

Read Also: Medicine Delivery App Development Cost

Apart from all this, pharmacy delivery apps are an important part of telehealth apps as patients can find qualified medical professionals and practitioners and can also order their needed medication in one place. So it can be concluded that it is a complicated field of development that craves more attention from healthcare professionals. If we talk about the development cost of online medicine delivery apps like Practo, 1mg, and NetMeds will cost around $20,000-$30,000 for a single platform.

Advantages of Developing a Pharmacy Delivery App:

  • Customers don’t have to move an inch and they will be able to receive their medication at their doorstep, especially in the scenario of a medical emergency.
  • This hour of COVID-19 provides greater opportunities for pharmacies to multifold their benefits.
  • It has eased the pressure off inventory by timely checks of expiry dates.
  • Covid-19 has opened the eyes of the world to look for a large number of alternatives.
  • Highly advantageous for regular customers as they can refill their orders.

Checkout More: Top Telemedicine Apps Worldwide


In this situation of COVID-19 where there is a larger need for medication and people are not allowed to go out of their households, creating a medicine delivery app would strike gold for you. It also serves as a great opportunity for drug delivery companies to preside over the market by creating mobile solutions, as people are not allowed visit to medical shops.


How Much Does It Cost to Develop a Medicine Delivery App?

The cost to develop a medicine delivery application with a basic delivery app feature set can be somewhere around $10,000 to $25,000 and the one with advanced app features may cost somewhere from $50,000 to $65,000.

How to Start a pharmacy delivery startup?

To start a pharmacy delivery startup first of all understand all the regulations and compliances around medical delivery solutions. Next, register your firm and connect with a trusted drug delivery app development company that can build a strong solution.

How does a medicine supplies app work?

Users create an account on the app, search for the medicines they need, and enter their address. According to the availability of the medicines, the app representative collects orders and delivers them to the user.

What are the key features of online drug delivery apps?

The key features of an online drug delivery app are:
(a) Inventory management 
(b) Advanced GPS 
(c) Custom Dashboards 
(d) Advanced Search Feature 
(e) Salt Analysis and Information 
(f) Recurrent Order Reminder
(g) Chat Support
(h) Upload Prescription 
(i) Multiple Payment Options 
(j) Easy Navigation

Managing Director

Arun G Goyal is a tech enthusiast and experienced writer. He's known for his insightful blog posts, where he shares his expertise gained from years in the tech industry. Arun shares his knowledge and insights through engaging blog posts, making him a respected figure in the field.

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