How To Develop AI Chatting App Like TextNow in 2025

“I believe AI is going to change the world more than anything in the history of humanity. More than electricity.” – Kai-Fu Lee, AI Expert

As the use of artificial intelligence grew with time, communication applications have expanded beyond mere text messaging. Today’s users want AI chatting applications with features such as smart replies, virtual assistants, voice and video calls. Apps like TextNow have revolutionized communication by providing free texting and calling services with AI-driven enhancements. To develop app like TextNow, it is necessary to integrate AI, use VoIP technology and have a scalable architecture. This article will explain to you how to build a chatting app like TextNow, the cost you will incur and other features needed.

AI Chatting App Market Insights & Trends

• The market for chatbots was estimated to be $7.76 billion in 2024 and is expected to grow at the rate of 23.3% from 2025 to 2030. 

• According to the survey conducted among 200 small and medium enterprises, 79% of them use or trial AI technologies. This proves the fact that such businesses increasingly turn to AI solutions. 

• By 2025, 60% of B2B companies and 42% of B2C companies will have implemented chatbot software into their business. 

• AI chatbots can handle end-to-end conversations with the consumer in 69% of the cases due to the development of AI technology.

• According to Gartner, by 2025, 80% of the organizations in customer service and support will be incorporating generative AI technology in a way to enhance efficiency and customer satisfaction.

Benefits of AI Chatting Apps

1. Enhanced Customer Support

AI chatting apps help in answering customer queries instantly, which enhances the overall satisfaction of the user. They save time and are able to address many questions at the same time. Companies employing an AI chatting app like TextNow can be available for support at any time without the need to hire additional employees. 

2. Cost Savings

AI chat solutions reduce the need for having a massive customer support staff. The adoption of a chat AI app reduces expenses on salaries and other operational costs in the companies. Responses can be automated to provide efficiency and accuracy in the work that is being done. Thus, the use of AI in messaging helps minimize the possibility of human errors, thereby enhancing the quality of service delivery.

3. Better Engagement

An AI chatting app like TextNow adapts to the user’s behavior in the conversation. It provides related responses and enriches communication. Some of the features such as the predictive text and voice recognition enhance the interaction. Users stay connected longer, making a chatting app like TextNow more interactive and user-friendly.

Also Read: How to develop an AI Virtual Assistant App like Cortana

4. 24/7 Availability

In contrast to the human-operated services, AI chatting applications are available to the users 24/7. Users can receive replies at any time instantly. Companies that use an app like TextNow can give worldwide support without having to hire additional employees. AI messaging makes it possible for communication to take place in different time zones.

5. Smart Features

A chatting app like TextNow includes predictive text, auto-replies, and voice-to-text capabilities. These features enhance efficiency and the rate of communication. Some of the additional AI features in an AI chatting app include sentiment analysis and recommendation. The users get to enjoy a more intelligent and natural conversation.

6. Multi-Platform Access

An AI chatting app is available for mobile, web, and desktop user interfaces. Messages are always updated in real-time, making it easier to switch between one device and the other. Investing in AI chatbot development services make business communication more flexible for customers and employees.

Must-Have Features in an App Like TextNow

– AI-Powered Messaging

TextNow is an AI chatting app that analyzes the input of the user and gives smart responses. It is able to understand context, suggest replies and make conversations better. Automated responses to commonly asked questions increase the effectiveness of the conversation. Having this feature makes a chat AI app more user-friendly and smarter.

– Free & Secure Text Messaging

Customers are able to text as many times as they want over Wi-Fi or mobile data connection. The app also provides an option for encryption of the messages in order to enhance security of the data. It also allows the sharing of multimedia such as images, videos, and documents which improves on the messaging platform.

– VoIP Calling

The app allows for voice calls on the internet data connection to provide high quality. Users can make local and international calls for free without necessarily having to deal with the carriers. This makes an app like TextNow for Android to be cost effective as compared to the normal calling services.

– Smart Notifications

AI is able to understand the message priority and send out smart alerts. These include missed messages, calls and reminders that are sent to the users in real-time. The app sorts the notifications according to the level of their urgency, thus increasing the chances of the users interacting with them.

– Multi-Device Sync

The conversations can be accessed easily on smartphones, tablets, as well as desktops. Real-time synchronization updates messages instantly. A texting app like TextNow makes it possible to continue the communication without disruption even when one has to change the device.

– End-to-End Encryption

All the messages are encrypted to ensure that the data of the users is not accessed by unauthorized parties. The conversation can only be seen by the sender and the recipient of the message. Chatting app like TextNow employ the commonly used encryption methods to ensure that users’ information is safe.

Read More: How to Develop AI Companion App like Meetup

Use Cases: Where AI Chatting Apps Are Making an Impact

1. Customer Support

AI chatting applications are useful in providing customer service as they can handle a number of questions at once. Companies approach an AI development company to implement chatbots to respond to the customers in real-time. AI chat helps to decrease the time to solve customers’ issues and provide them with continuous support without the involvement of live agents.

2. Social Networking

Social media sites use AI chatbots to improve the interaction with the users. AI is used in auto-replies, sentiment analysis and recommendation systems. People engage the AI-based assistants for instantaneous replies, thus making their conversations more engaging.

3. Healthcare & Telemedicine

AI chat apps assist in appointment booking and giving timely prescription reminders to the patients. Healthcare providers employ AI assistants for remote consultation and follow-up of their patients. Today, most of the Android app development services are inclined towards developing AI-based telemedicine applications to enhance access and quality of care.

4. Employee Communication

AI chatting apps are incorporated in organizations for internal communication and collaboration among the employees. An employee communication app powered by AI provides scheduling of meetings, notifications and works in an automated manner. The HR department receives inquiries and answers them instantly, making work more efficient and decreasing the number of emails.

Step-by-Step Process to Develop an App Like TextNow

Step 1: Define Project Requirements

Decide the target market and the basic functions of the application. Identify competitors to determine what the users are expecting. Choose AI capabilities, messaging and VoIP features. Describe how to monetize the app, its scalability, and security considerations for a user-friendly app.

Step 2: Choose the Right Tech Stack

Select programming languages like Swift for iOS and Kotlin for Android. In the backend development, it is recommended to use Node.js and Firebase. Integrate with OpenAI GPT or Google Dialogflow. Select VoIP services such as Twilio or WebRTC to support internet calling. A robust technical foundation is crucial for stability and contributes to the development of the best app like TextNow.

Step 3: UI/UX Design

Design wireframes and prototypes that will enable easy navigation. The emphasis should be made on the simplicity of the layout with the possibility to choose the desired themes. Hire UI UX design services to improve the level of interaction and make it more effective.

Step 4: Test & Optimize

Ensure that the app is thoroughly tested in terms of its performance, security, and the accuracy of the AI algorithms. Debug through several cycles to eliminate bugs. It is advisable to incorporate AI chatbot development services to boost the efficiency of the chatbots. Improve the speed, response time, and the overall scalability for the user.

Step 5: Launch & Marketing

Submit your app on Google Play Store and Apple Store. Market it through online advertising, social media advertisements, and working with influencers. Offer free trials or premium subscriptions to attract the users. Always ensure that you update the features based on the feedback received from the users and the analytics.

How Much Does It Cost to Develop an AI Chatting App?

The mobile app development cost for an AI chatting app like TextNow depends on complexity, features, and platform compatibility. Below is a detailed cost breakdown:

1. Basic AI Chatting App ($30,000 – $80,000)

The basic AI chat app has texting, AI smart replies, and VoIP calling. A simple UI is built with just a little AI automation. Basic chat features as well as cloud storage are supported by the backend. Basic encryption ensures data security. This version is great for startups launching an MVP with core functionalities.

2. Mid-Level AI Chatting App ($80,000 – $150,000)

A mid-range chat on AI app provides the messaging service with AI integration, voice and video calls, and intelligent chatbots. End-to-end encryption is implemented by the developers for security purposes. The app is compatible with both the operating systems: Android and iOS. The backend architecture is also scalable to accommodate a high number of users without causing the application to lag.

3. Advanced AI Chatting App ($150,000 – $300,000)

An advanced AI chatting app like TextNow comprises features such as real-time transcription, smart text, and voice assistants. Predictive analytics is implemented by developers to offer personal interactions. Security measures provide high-level protection for the user’s information. The overall experience is enhanced with premium features like blockchain security, multilingual AI, and fraud detection.

Key Factors to Consider When Developing an App Like TextNow

– AI Model Selection

Select the right AI model for chatbot functions, auto replies, voice recognition etc. Some of the best choices include GPT-4, Google Dialogflow, and IBM Watson. An AI chatting app like TextNow should enable the AI to understand the user intent and return accurate responses to enhance the flow of communication.

– Scalability & Performance

The app must not lag or crash when there is a high number of users accessing the app at the same time. AWS or Google Cloud should be used as cloud-based solutions for scalability purposes. Query optimization, caching of data and load balancing should also be used to ensure that the database responds well to increased loads.

– Compliance & Data Protection

Protect user data according to GDPR, HIPAA, and all other regulations. Use encryption, two-factor authentication, and cloud storage for the protection of information. Security audits, penetration testing and compliance check ensure the privacy of data in an AI chat app for secure communication.

– User Engagement Strategies

Include features that will make the users interact with the application more, for instance, smart replies, gaming aspects, and incentives for inviting others.  Instant messaging, loyalty rewards, and live chats also help in increasing the level of engagement. Similar to the clubhouse clone app development, the AI chatting app should also emphasize real-time audio chat to enhance the overall user engagement.

Conclusion

Designing a successful chatting app like TextNow is a complex process that must be based on a well-designed plan, advanced technologies, and the simplicity of the interface. This means that businesses need to adopt AI messaging, smart automation, and secure VoIP calling. Hiring an experienced AI development company will ease the process. If you want to develop app like TextNow, keep your eyes on innovation and its usability.

FAQs