- 2022 Stats for the on-demand multi-service app
- What is a multi-service app?
- Reasons to invest in the multi-service app
- Successful models for developing the on-demand multi-service app
- Features instill to create the functional app like on-demand multi-service app
- Cost of Multiservice App Development
- Technical stack required for the multi-service app
- Popular ideas for multi-service on-demand app
- Final thoughts
There are times when our phone is highly loaded with applications and we get stuck between it. For every piece of work, we are relying on apps. And as every work is different from others, we need to install the app for every one of them from the play store; that is a real puzzling process.
Here comes the role of the on-demand applications in the marketplace.
These apps are useful for both users and businesses equally. For the owners, it is the way to generate revenue.
Before jumping into the industry, you should be more clear about the insights; whether the services are not superficial. It should be feasible for the people.
If you are planning to invest in a similar industry but worry about how to start, then here in this blog you get acquainted with knowledge about every brief that would meet all of your user’s needs.
2022 Stats for the on-demand multi-service app
The on-demand app industry caters $57B to the world’s economy. This industry is so diverse and welcomes other industries in parallel. In the market analysis of this niche industry, let’s look at other facts as well;
Analysis of video-on-demand app
The presence and success of the video-on-demand apps, give a path to the upcoming experts in this industry. As per the business records, 62M downloads were done on the play stores like android and ios worldwide in 2020 and continue to surge new outbreaks with an estimated revenue of $1337M by 2025. Zoom is one of the most popular video conferencing and streaming apps.
Status of the food and delivery industry
As per the analysis by the Android market research, the food and delivery industry is expected to face the presence of more than $161B growth by 2023.
Online grocery stats
Walmart, Instacart, Shipt, and many more you just name it, and these grocery apps are there to hit the charts with exclusively high success rates.
As per Statista, the on-demand grocery industry has a high revenue of $182.24B with a growth rate of 7.5 percent. The number of mobile app users who download this app on their phones is 44M.
Similar growth would be seen in other industries like on-demand home services in the coming 2022. To answer the question of how to start a multi-service business; this is the right time for you to invest in this highly advanced platform that influences its usability.
What is a multi-service app?
It is a phenomenal platform that allows customers to find ‘n’ number of services in a single place. The users need not look onto different platforms for every service.
Let’s talk about more; suppose you have installed an app for your grocery needs, and another for cleaning your household. Likewise, for every single demand you have a unique app, that would fetch most of your time.
What if there is one single app that pertains to each of your demands? It is the main idea behind this service-based app. And the important thing on the part is that you can access everything under one single app.
Reasons to invest in the multi-service app
One of the most important reasons to invest in the multi-service app is this platform offers every service under a single platform to the users.
This saves them a lot of time and the cost of developing the mobile app. This makes the customer more attractive towards the platform.
There are different reasons to invest in this multidimensional service world. Let’s look into the services there are different services for multiservice app development.
You are in the rush and you have the vehicle renting app already installed inside your smartphone. In that case, you are wishing that only a single app can solve every need of theirs. This is the place the role of on-demand multi-service apps comes into the picture.
The riding app functions singly just to offer convenient options to the users. However, the single app could perform other roles as well that are quite similar to the ride service app. Uber and Ola are the best examples for offering ride-sharing services.
This app is useful for housewives. Sometimes the housewives cant be in sync to manage everything on their part. The household survival-based app resolves many of their house-based problems just within a glance. These apps provide on-demand professionals for various household necessities like carpenters, electricians, pest control, doctors, plumber, and much more.
Urban Company is one of the best outgrowing companies to serve household services to the users.
On-demand delivery-based apps are many to do inside it. Users need a comfortable and convenient mode while using the service app. They need not want to visit the shop to purchase goods or buy anything, and that is the role of the app to deliver things at their place.
Medicine requirements are essential for the patients and their relatives. In times of urgency, people usually are in the rush to purchase essential medicines and drugs for their patients. 1MG is the relevant app that comes into this category.
We come to face the times when our part and parcel of things need some kind of repair. Although the task would not take much time to finish and redo the things working we need not know much about how to repair the things, that would be the time we need an urgent mechanic to cure everything for us.
Successful models for developing the on-demand multi-service app
To make everything workable under the sun we need to adopt fruitful ideas into a single wireframe that will produce relevant results. To do that the owner needs to trust and adopt some of the business models which have some potential, to help the business to be workable and make a deliberate revenue for them.
The top business model for an on-demand multi-service platform that can be beneficial for the companies are as follows;
This is a very common but strong method that helps the owners to retain them with good money. Plus it helps them to attract their loyal customers for a longer time.
In this model, the vendors pay a small part of the commission to the owners for delivering their services via their channel.
To navigate people at your platform it is quite obvious for you to land them some free services. That helps to improve the visibility of the platform.
Once the platform is fully occupied with larger customers in that time you can offer them some premium plans to use the additional services without any interruptions.
This is the platform that helps the merchant to showcase their services on their platform. The ads are placed on the high traffic screen of the application, to get a maximum gain of users instantly. For every click, the vendor pays some money to the app owner.
Features instill to create the functional app like on-demand multi-service app
First, check out the market if it is already filled with similar services or not? If yes then prepare some of the briefed analysis of the already niche applications into the multi-service on-demand category.
Get the insights into the app, you get to know about the essential features needed to create the clone app. To make it more versatile, fuse some of the industry-aligned features. That would enhance the potential and lifetime of the app.
Some of the basic features for making the app functional are;
This is the important step or the first one for the users to start their journey of using the multi-service app. Here the multiservice app development company adds multiple logins or sign-up processes to the users for an easy signup process. The user can use their mail id to directly log in to the application.
This is the important process just to assure that the user is authenticated and no other can use the app using his credentials.
Every user is looking for real-time tracking of their delivery service to be delivered on time. The main role of the real-time tracking feature is to get insight into the current location of the serviceman, whether he is on time or not.
This ensures the user of their delivery and maintains their trust in the platform.
Allow multiple payment gateways
There are quite good chances that the users have different playing cards or modes with them, if your channel is not eligible for them to pay via any of their suitable options then they are happier to use your service.
Always remember that convenience and responsiveness are both helpful for the users to retain longer at your platform.
Users can play the app every time, but this is not the way that they would miss any of the important things from their eyes.
Push notifications are the process that offers to update the users for every important status or the news instant without using the app.
The vendor profile is the crucial section that allows the vendors to place their bio with their services. Multiple vendors have multiple profiles and services. It is the section for them to fill in their corporate details.
This helps to gain credibility over the app.
Apply multiple filters
Filters can make easy and accurate navigation for the users. With this feature, users can make their results faster and instant. This is one of the must-have features for the application.
Ratings and reviews
This feature helps the user to get to know about the particular service in detail. Also, users can write their review on the app in the comment section about any of their issues, or if they want some kind of improvement in the app services.
Cost of Multiservice App Development
This is time to discuss the cost of the product created. Although the cost of the application depends on a variety of things which we discussed previously. We want that your whole attention is on intriguing the most advanced features within the app rather than the cost, for the first. But to maintain the wholesomeness of the app it is important to understand that the money factor is behind the growth and longevity of the app.
The complexity of the app: The more additional levels you are added into the app, it would increase the more complexity to the height. The mobile app development company must balance the complexity of the app and the cost of the app.
Design customization required: Design is the appealing support to the app; users need levels of customization to make it more personalized for the users to use and stay on the app.
Improved versions of the app: Multiservice has plenty of features within the app, the designers and developers need to make the most out of it. This however improves the final cost of the product.
Offer multiple payment gateways: Multiple payment channels offer many facilities to the people. If you don’t bound the user to only one, rather the user can do the payment via multiple gateways. Although this would increase the cost of the app.
Rate based on different developer’s locations: Under the experimentation of the developer’s analysis and based on every other factor, the cost for the on-demand multiservice app development would be coming to a little higher than the single-service-based app with the cost of $50k-60k.
In addition, if you want to add some of the distinguishing features within it, the cost would go to the extent of $60k+.
Technical stack required for the multi-service app
For building a highly tangible app for the users you need to embellish core technicalities into the app. Technical stack is the pair of services your application is made up of to bring the multi-services business plan what output they are looking for inside the app.
- For back end: ruby on rails, python
- For operating systems
- Android: kotlin, java, c++, c
- iOS: objective c, swift, c++
- Database platform: MongoDB, SQL, MySQL, oracle
Popular ideas for multi-service on-demand app
To get a better idea of the apps it is better to look into the already existing applications in the market. Grab is the all-in-one multiservice app for giving your services right from the single touch, you need not install multiple apps for different services.
You have the craving for your space and want to order your groceries from the store, via this app you can do both of the work at the time. Order your food and need not wait for it; at the other end, your grocery delivery person takes the best goods and items just for you.
There is no hassle with any of your tasks. Grab offers plenty of services to your customers including food orders, grocery delivery, ride-booking from a salon to a medical facility.
While paying for the stores and the items, without any hidden cost. This state-of-the-art service helps the operators to manage their operations.
Gojek is the ultimate platform with more than 20+ products accessible from the platform including transport and logistics, food and shipping, payments, business, and many more. In the single transit mode platform transport and logistics, this app has a hell of a lot of services from goride to go car to gosend to gotransit.
Why is it so popular in the marketplace?
In the year 2021, it was downloaded more than 190M times on the play store wirth a growth percentage of 1100. Outspoken the success of the app. Just call out your delivery partner and rest for the delivery on time at the home.
In a nutshell, it is the super app your mommy mostly needs. Fastly growing in southeast Asia with the facility of services including digital payments, shopping, hyper-local delivery, ordering food, and commuting.
With the support of the multiservice app, you get to deliver services to the users. Either book an online cab or track in real-time, pay for the contactless deliveries, or consult with the doctor for your regular check-up. These multi-service apps are the most of the verse at the time when you need the most of it. This helps the user for seamless options for the users.
In the meantime, they can gain a huge profit from the app, which is efficient to handle for them at the warehouses and this reduces the effort and the time.
It is the time when the industry is swinging by its tune, and with the end of the pandemic, many technocrats come. With the analysis that the market is still short of such multi-service on-demand app solutions.
The good thing that comes with the advancement of technology is that the multi-service industry has a high success ratio for them compared to the single monitored apps. It is time for you to come into this industry and avail more reasonable solutions to the users.