With the world going mobile, today there are competent mobility solutions for all types of industries. Applications have found a profound space in the everyday lives of people. A plethora of on-demand food ordering app and delivery android apps development are increasingly adding ease and comfort to the life of all food aficionados. With these apps, you can have all the succulent food delivered at your doorstep without compromising on your valuable time.
Fundamentally, there are three distinct types of foodservice platforms, namely – full-service platforms, order focused platforms and logistics focused platforms. Personally, we think that logistics- the focused platform is the most lucrative type as it is the food service that sums all the orders and offers a convoy of vehicles to their partner restaurants for picking up the food.
These on-demand food delivery apps aren’t just a buzz among users, but at the same time, it has commanded the attention of restaurant owners, drivers, and mobile app developers as well. Today, however, we will just discuss the user-facing part of the product.
So, what all features are required to be incorporated in a user-facing food delivery mobile app? For understanding this better, we did an intensive study on some of the most popular on-demand food delivery apps such as Postmates, GrubHub, Pizza Hut, Caviar, and UberEats.
Related Article: How Much Does it Cost to Develop Food Delivery Apps Like Zomato
All these apps hugely vary in their approaches to tackling business; still, all these have some specific things in common. Based on that, we have formulated a list of some must-have features that the latest foodservice app should definitely have.
Let’s have a look
Food Menus and Search
All food business entrepreneurs are nowadays dependent upon GrubHub’s API that aggregates all the restaurant data, such as the address, open hours, menus, etc. and saves them on the cloud. With this approach, the clients can easily retrieve the required information and comfortably place an order.
Using the GrubHub’ssemi public API, customers can gain access to menu information from an extensive database of more than 10,000 restaurants. Further, this API can also be used by another food delivery app to transfer the order and payment details to a partner restaurant.
The popular Postmates app comes with local search options that permit the users to look at different restaurants with their menus and prices. Once the customer places an order, Postmates transmits it to the restaurant and sends a courier to pick it up when it is ready.
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Estimated Time of Delivery
Time is Money. Modern customers value the accuracy and promptness of delivery. They would be more than delighted if their foodservice apps give them a fair idea about the estimated time regarding food arrival. For example, the leading chain of Pizza Hut, promises their customers to deliver the food within the marginal timeline of thirty minutes.
Postmates also tells the customers the exact time when their order shall reach them. Thanks to machine learning. Taking into account important considerations such as the volume of the order, the location of delivery, availability of drivers, etc. machine learning helps to calculate precise delivery time.
Any food ordering platform cannot survive without incorporating the essential feature of in-app payments. You can integrate any payment system into your apps such as Stripe, Braintree, PayPal, etc. to allow the users to initiate a payment via their credit or debit cards. Another option is using Square’s API that redirects the customers to the independent Square app that allows the execution of payment procedures transparently. It is advisable to integrate as many payment options as possible to furnish a smooth and comfortable customer experience.
All customers wish to stay informed about the whereabouts of the food they ordered. Make sure that the food service app acquires them the power to enjoy real-time location tracking of their order.
Now, how to add GPS tracking into your food delivery app? The primary step is to discern the user’s location. You can use Google’s Location API (Android) or CoreLocation framework (iOS) to precisely locate the user and keep a check on his movements.
Following that, you need to proffer driving directions to both customers as well as delivery drivers. You can use MapKit for iOS and Google Maps API for Android for the same.
The last step involves integrating mapping software into your food app. For this, you can make use of Google Maps for both iOS and Android versions of your app.
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Ratings, Reviews, and Tips
Popular food delivery apps collaborate with freelance drivers to ensure that the order reaches its destination well in time. The stern timeliness of deliveries helps to maintain professionalism and creates loyalty among customers.
A lot of these apps such as Postmates, UberEats allow the customers to rate the service of the restaurants and the drivers who were engaged in delivering the food at the doorsteps within a stipulated time frame. Some of the customers also tip the delivery drivers when they are extremely satisfied with the quality of service received.
Another app, called Munchery permits the customers to not only write a review after a meal but also personally message the chef. Such things help to communicate the real feedbacks of the customers and allow the restaurant owners to furnish enhanced services.
With the augmentation of on-demand services, chains of restaurants are striving towards developing embellished mobile food apps. These iterative food apps not only provide the details about the menu and drivers but also enables them to locate the real-time position of drivers, rate the services and allows them to graph the idea about the time that is being required for delivering. Hence, getting an allured app developed is the most actionable solution for generating impressive revenues.
Related article: Three Types of On-Demand Delivery Platforms for Better Business Opportunities.
Related Article: How Much Does it Cost to Develop Food Delivery Apps Like Zomato.
Related Article: Challenges faced by Food Delivery Apps like Postmates and UberEats.